Wednesday, August 18, 2010

Feelings . . . Nothing More Than Feelings

Emotional intelligence (kind of contradictory for some, huh) is the ability to understand and manage your own mood and emotions and the moods and emotions of other people. Leaders with a high level of emotional intelligence (EI) are more likely to understand how they're feeling and why, and they're more able to effectively manage their feelings. When leaders are experiencing stressful feelings and emotions such as fear or anxiety, emotional intelligence enables them to understand why and manage the feelings so they don't get in the way of effective decision making.

Understanding how your subordinates feel, why the feel that way, and how to manage their feelings is important in developing strong interpersonal bonds with them. Moreover, it has the potential to contribute to effective leadership in multiple ways and can help leaders make lasting contributions to society.

Recent research suggests that EI may be especially important in opening and enhancing employee creativity. Avon CEO, Andrea Jung says that, "Emotional intelligence is in our DNA here at Avon because relationships are critical at every stage of our business."

It's about time you get your emotions under wraps. Since EI has the potential to increase our understanding of how individuals behave and adapt to their work and social environment, I'd say it could very well be an important topic for you to start taking a look at.

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