Leading by Example

Almost nothing can create as much credibility as leading by example. Ralph Waldo Emerson said, "What you do thunders above your head so loudly I cannot hear the words you speak". In other words - actions speak louder than words.

One of the jobs of a supervisor is to be a role model. You were put in that position because you "fit the mold". You are a "model" employee. Just because you are now a supervisor/manager doesn't mean it's time to sit back and take it easy. You are expected to be setting an example in keeping with the standards of the organization. That may mean MBWA (see 08/22/08 blog) or rolling up your sleeves and giving a hand.

There are a few things that I think may guide you down this road to better leadership:

• Don't be afraid to get out there and see what's going on and be the first to give praise - sincere praise - not just a painted smile and "good job".
• Infuse inspiration into your talk, your body language, your memo's, etc. Let people know that you're excited about your job and your organization - 'this is a great place to work!'.
• Share in your rewards and at-a-boys. Chances are, you didn't do it all yourself. Let your staff know how much they're appreciated. A small gift may be in order, or a pizza lunch.
• Along with sharing in rewards comes taking responsibility. If you mess something up, take the hit. Never play the blame card. This will encourage others to do the same. And you know - you'll spend alot less time trying to figure out 'what happened?'.
• Be honest. Anything less than that and you can kiss everything else you've done good-bye. No honesty - no trust.

Doing anything less than these five things will surely produce an unmotivated team for you - if you have a "team" at all.