However, the truth may be far different. I believe without constant effort a leader's natural tendency is to not listen - or at least not listen well.
For my readers!
I'd like to share Mark Miller's outstanding new book with my readers. If you haven't "won" a copy already from me, be one of the first three people to email me (firstname.lastname@example.org), with the subject line, The Heart of Leadership, along with your mailing address (I don't spam), and I'll send you a free copy.