Tuesday, February 24, 2009

Negativity Is Not In Your Job Description

Negativity breeds negativity. Sometimes you need to remind your team (leaders and employees) that negativity is not in the job description.

As a leader, when you walk through the door, you're on stage. Your every move is being watched and imitated by your employees. Therefore, you must be consistent and predictable in how you interact with your employees and how you deal with life’s (organization) challenges.

Your attitude is the foundation for your employees’ attitude. If you come in to work smiling, optimistic and approachable, then it's easier to expect a positive work day. If you come to work with a scowl on your face, are angry or have a "don't talk to me until I've had my coffee" attitude, you can expect to be working in a negative work environment - and have no one to blame but yourself.

In addition to watching yourself, moderate the flow of gossip. If you notice rumors being circulated among your employees, verify them from the source. Despite what people may think, work is not the place to gossip. And besides, most gossip is just plain made up. It creates animosity, tension, and ill-will. When dealing with the gossiper, call their bluff! Invite them to join you in confronting the other individuals that are being gossiped about. Chances are, that will be the end.

If employees are allowed this negativity for too long, it becomes habitual and they can't stop. It becomes who they are. You'll begin to realize that every time you come in contact with these people, you'll be hearing complaints. Negativity will spread like a disease. Negativity breeds negativity.

What you send out is what you get back. Everyone is in control of their own/your own attitude - it's sometimes one of the only things you can control at work.

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