Tuesday, February 2, 2010

Xvxryonx Makxs a Diffxrxncx

Does the title look a little strange? I should hope so, otherwise you may want to get checked out. You can read it (Everyone Makes a Difference), but it’s difficult right? The “e” is gone, replaced by the “x”. That ONE letter makes a biiiig difference. Just like the employee’s in your business.

Take a look at this exercise from Tom Connellan’s book, Inside The Magic Kingdom.
Somxtimxs I gxt to thinking that what I do doxsn’t mattxr. But whxn I start thinking that way, I rxmxmbxr my old typxwritxr. Most of thx kxys workxd finx most of thx timx. But onx day, onx of thx kxys stoppxd working altogxthxr. And that rxally mxssxd xvxrything up. So whxn I’m txmptxd to say, I’m only onx pxrson, it won’t makx much diffxrncx if I don’t do this quitx right, I rxmxmbxr my old typxwritxr. And I say to mysxlf: “I am a kxy pxrson and nxxdxd vxry much.”

Every one of your employee’s is as important as the next. If not, then why do you even hire for that position? Huh! I remember in the Navy how the mess cooks were always looked down on. That they had menial jobs. That my job was more important than theirs. Think about it – what would happen if they decided that they weren’t important and all called in sick one day? How important would they be then? I better everyone would quickly change their tune a bit.

Think about this. Who’s the MOST important person in your organization? The CEO? The President? The Chief Financial Officer? The front-line manager? The custodian? Not one of them. They’re all equally important. Everyone has a specific job to do that contributes to the success of the organization. You couldn’t run the office without any one of these folks.

So lets work on one another to ensure that EVERYONE feels just as important as everyone else, no matter where they sit on the totem pole. Because Xvxryonx Makxs a Diffxrxncx.

2 comments:

cynthia said...

I spent the last week communicating that very important message to everyone on my ARC team
in one on one conversations about what they wanted to achieve in the next 6 months.

I want them to feel that they are recognized for their efforts, and that I am in their corner, but more so that their efforts do make a difference. Cynthia Wilk
Mid-Atlantic Blood Services Team Supervisor. I think what you are doing, Andy, is terific!

Andy Uskavitch said...

Thanks for the comment, Cynthia. You're absolutely right. People need to know that you're there for them.