Most
people view accountability as something that happens to them when performance
falls off, problems arise, or results fail to come about. The fact is, many think accountability only crops
up when something goes wrong or when someone else wants to pinpoint the cause
of the problem - all for the sake of pinning blame and pointing the finger. When things are sailing along smoothly, people rarely ask, “Who's accountable for
this success?” Typically, no one starts looking around for the responsible
party until something adverse happens.
If you take a look at dictionaries, most provide a definition of accountability that
promotes a pretty negative view.
Webster’s defines accountability as: “subject to having to report,
explain, or justify; being answerable, responsible.” Notice how the definition begins with the
words, subject
to, implying little
choice in the matter. This
confession and powerless definition suggests that accountability is viewed as a consequence for poor performance, something you
should fear because it can only end up hurting you.
Since most people experience accountability
this way, it’s no wonder they spend so much time shunning it and explaining and
justifying poor results.
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