Thursday, November 20, 2008

Employee Partnership

Fostering a sense of partnership with your employee's is an important aspect of motivation. People typically want to do good and feel like they belong. Don't just focus on the success of the company or your management team. Realize that you can't do it all yourself. The increased success of the company rely's on the future success of its employee's.

Continuous training and communication is a must if you want employee's to develop and succeed - or help the company succeed. You need to take a proactive role in looking at what's required. Take a look at any kinds of barriers there are to success. This very often has to do with a lack of communication or hoarding of power. If you hoard power and knowledge, someone's not getting information they need that may increase productivity and quality of work.

A former manager of customer satisfaction at Disney summed up success like this:
"Recruit the right people, train them, continually communicate with them, ask their opinions, involve them, recognize them and celebrate with them. If you show respect for their opinions and involvement, they will be proud of what they do and they'll deliver quality service."

Don't forget about your new employee's once the next crop comes in. Set them up with a partnership to help them grow from the start. They're going to need guidance while they're getting used to their jobs and responsibilities. And make sure you "take them" to the corporate culture - don't let the culture come to them. That will be a topic for another day.

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