Actions for Aspiring Leaders
People have high, and often conflicting, expectations of
leaders. At once, we expect
leaders to be reasonable but passionate, decisive
but inclusive, visionary but explicit, and powerful but humble. We also want
leaders who are rational but emotionally intelligent, caring but impartial, and
profit-driven but people-oriented. The list of expectations is so long and
contradictory that the aspiring leader is right to ask, “Where on earth do I
start?!”
Here are six actions that budding leaders can take to point
their leadership in the right direction:
Answer the Holy Question: Here are the four most important
words that you’ll ever learn in the English language: What do you want? People
will follow you to the extent that you provide a clear vision of a better
future you can help them reach. But you have to start with a clear vision of
what you aim to achieve through the application of your leadership influence.
What, exactly, appeals to you about leading others? Why would anyone want to be
led by you? What good do you hope to do on behalf of others?
Focus on Them: Leadership is not about the leader. It’s
about those being led. A leader is deemed successful based on the results that
the people being led achieve. It’s tempting for newbie leaders to spend time
hobnobbing with leaders who are more senior to them on the organizational
ladder. You’ll go farther faster by dedicating time with the people whose
results determine your success…the people you’re leading.
Get Ready for Mistakes: Rookie leaders blow up when mistakes
are made. Considering how often mistakes are made in any organization, budding
leaders should get a handle on how mistakes are handled. People you lead will
lose clients, get the data wrong, come in over budget, or drop the ball in some
other way. Don’t explode or mentally write the person off. Be mindful that how
you handle (or mishandle) mistakes will set an example for others to follow.
Know Their Goals: As a leader, you’ll be under a lot of
pressure to advance the goals of the people above you. Some leaders get so
obsessed with the goals of their bosses that they neglect the goals and
aspirations of the people they are leading. People have a right to grow and
develop under your leadership. But you don’t have a right to dictate the terms
of that development. Converse with each person you lead to understand what they
want to get out of their job, role, and career. The sweet spot is when you can
align the goals of the organization with the career goals of the people you’re
leading.
Nudge Toward Discomfort: People don’t grow in a zone of
comfort. They grow, progress, and develop in a zone of discomfort. As a leader,
your job is to provide tasks and opportunities that stretch people beyond what
they already know – which, for them, will be uncomfortable. The trick is to
move people enough outside of their comfort zones that they are growing, but
not so far out that they are petrified with fear. You’ve gotten it right when
people learn to be comfortable with discomfort.
Express Sincere Gratitude: You may say that you value
people, but if you constantly move up deadlines, rarely ask for their opinions,
take credit for their good work, set unrealistic goals, and don’t say “thank
you” for their hard work, then you don’t really value them. And they know it.
Remember, they are the ones who will determine whether or not you’re successful
as a leader. So get used to saying these words like you mean it: Thank you!
Leading others is not easy. You’ll have to balance the needs
of the people above you with the needs of the people you’re leading. You’ll
have to deal with mistakes, complaints, and idiosyncratic personalities.
But it is also rewarding. Your leadership influence will
advance the goals of your organization and bring about career growth and
advancement for the people you’re leading. When it’s all said and done, you’ll
become a better person in the process of contributing to the betterment of the
lives of others.
Bill Treasurer is the Chief Encouragement Officer of Giant Leap Consulting and author of Leaders Open Doors, which focuses on
how leaders create growth through opportunity. 100% of the book’s royalties are
being donated to programs that support children with special needs. Bill is
also the author of Courage Goes to Work,
Right Risk, and Courageous Leadership, and has
led courage-building workshops across the world for NASA, Accenture, CNN, PNC
Bank, SPANX, Hugo Boss, Saks Fifth Avenue, and the US Department of Veterans
Affairs, and many others. Contact Bill
at btreasurer@giantleapconsulting.com,
or on Twitter at @btreasurer.
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